What exactly is ‘Guest Experience’? And why is it important?
‘Guest Experience’ is a term that is tossed around a lot today, especially in a post-covid world. But what exactly is guest experience? And why is it so important? Is it the moment the customer clicks onto your website to book? Is it the service they receive from their waiter or bartender? Is it the …
What exactly is ‘Guest Experience’? And why is it important? Read More »