We are passionate about your Bottom Line
DELIVER Sales Growth.
We also tell you how to secure the best possible experience for your customers, without which you will damage your hard-won reputation and lose out to competition. We are industry leaders in delivering training for all levels of staff via the MIRACLE sale (Institute of Hospitality endorsed).
Above all, we put the customer at the heart of what we do, driving both immediate Sales, and long-term sustained growth. Our clients will be secure in the knowledge that our BUMS team are not only passionate about hospitality, but also welcoming and friendly, as well as determined to give you what you need most: bums on seats!
Our culture is driven by the things we value most – and hope that you do too. We are proud of the Team ethics which drive our own behaviours, obvious to anyone we encounter. We are honest about our work, and will not tell you something you already know. We work as a ‘family’, mutually supportive at all times, allowing time and space for things that really matter, as well as being a critical friend. We invest in opportunities to socialise, support others when illness strikes, and help others less fortunate than ourselves, including our close association with the homeless charity Only a Pavement Away.