Bums On Seats

Less Christmas Fear and more like Christmas Cheer

Turning Christmas Fear into Christmas cheer! I hear you! At the moment it’s looking very uncertain for festivities, isn’t it. And why is that?  Is this just consumer confidence, or because hospitality was understandably late in launching Christmas this year? Or perhaps both? To answer that question let’s turn to the facts. Data from Bums on seats …

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‘Oh, you’re just a waiter!’…Why hospitality is a great career choice.

‘Oh, you’re just a waiter!’… …is absolutely unacceptable thinking. Full stop. Yet, here we are rising out of a pandemic, and I use the word rising because that’s what those of us in hospitality will do, and we are fighting for our government and for our fellow citizens to hear our plea for support. We …

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Hospitality staffing shortage – tips for a motivated and engaged team.

Hospitality has been (partly) released from it’s lockdown shackles and we’re seeing an ever-growing appetite for eating & drinking out and increasing consumer confidence. However, a shortfall in staff is threatening to damage recovery for many in the sector. According to new data from Caterer 1 in 10 workers have left the industry over the …

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Next Visit Please!

Customer loyalty and repeat visits in the post-Covid era. There have been many times over the last 12 months when hoping for a first visit (let alone the next) to a bar, restaurant, pub, or café has been fraught with anticipation, mixed with hope, and then peril!  We’re ever the optimists here at Bums on Seats and love challenging the status …

Next Visit Please! Read More »

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