Looking to boost your sales, bring in new customers, and keep them coming back in 2025? The secret: invest in your team. Specifically, your front-of-house staff. Our Sales Acceleration Training Workshops are designed to give your team the sales training and confidence to spot and grab opportunities as they appear, generating real results for your […]
Supercharge Your Sales in 2025: Sales Acceleration Workshops Read More »
Did you know that everything you need for a successful 2025 sales plan can be found within your sales and booking data from 2024? As we head into the winter months, it’s the perfect time to take a step back and assess the health of your sales system. You might be in the midst of
How to use your 2024 bookings to create a 2025 sales plan Read More »
Easter, Father’s Day, Bank Holidays, King’s Coronation … there’s always a tonne of upcoming events that can be used to drive revenue and get those all-important Bums on Seats! We’ve put together a one stop GUIDE on how to get the most out of key dates, using them as a ‘Reason to Visit’ to drive
How to use calendar events to drive revenue and get those all-important Bums on Seats! Read More »
This month I am sitting down with Kate Nicholls, Chief Executive of UKHospitality to explain why the new Campaign ‘No To Last Orders’ is so important. To be honest, Kate already knows, which is why she and UKHospitality are backing it, along with some of hospitality’s leading experts, including Airship, Toggle, Wireless Social, KAM, Datahawks,
WHY WE LAUNCHED ‘NO TO LAST ORDERS’ CAMPAIGN Read More »
Thorley Taverns are a family business with over 50 years behind them. They have 18 pubs across Kent and 400 employees. Like almost all hospitality venues they are facing exponential rises in utiltity bills, business rates and consummables. Phil Thorley, whose father founded the business, is determined to keep it going for another 50 years.
Overcoming the Monster Read More »
Bars, Restaurants and Hotels have been offered the chance to make this year count as one of their best: by capitalising on the winning combination of the FIFA World Cup and Christmas 2022! Customers are already planning (and booking) their seats for Christmas and this year’s World Cup– with around 30% saying that they intend
Ready, Set, Christmas! Read More »
Turning Christmas Fear into Christmas cheer! I hear you! At the moment it’s looking very uncertain for festivities, isn’t it. And why is that? Is this just consumer confidence, or because hospitality was understandably late in launching Christmas this year? Or perhaps both? To answer that question let’s turn to the facts. Data from Bums on seats
Less Christmas Fear and more like Christmas Cheer Read More »
The Message As an industry, we are excellent at talking about our issues but not so great on talking about the solutions and we must be careful here. If we continue to talk the issues but take no action, then we are keeping the problem in existence rather than condemning it to the past. Phase
Can Hospitality Survive the Staffing Crisis? Read More »
Over the last year, 1 in 8 customers have failed to fulfil their booking promises. This has lead to over £17.6bn in lost revenue for the hospitality industry. After starting the journey to recovery over the summer, the hospitality industry has dared to look further ahead to Christmas and beyond, as operators remain hopeful to
Show up for Hospitality this Christmas Read More »
‘Oh, you’re just a waiter!’… …is absolutely unacceptable thinking. Full stop. Yet, here we are rising out of a pandemic, and I use the word rising because that’s what those of us in hospitality will do, and we are fighting for our government and for our fellow citizens to hear our plea for support. We
‘Oh, you’re just a waiter!’…Why hospitality is a great career choice. Read More »
