Hospitality Sales Training

We are industry leaders in sales training!

We are industry leaders in sales training!

Our experienced training team have created a range of workshops and products designed to drive both organic growth and guest loyalty.

Engaging and memorable training content with smart learning objectives, designed exclusively for your business.

Our Workshops & Products are based on our Industry renowned M.I.R.A.C.L.E. Sale Workshop endorsed by The Institute of Hospitality

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We also deliver our M.I.R.A.C.L.E. workshop face-to-face.
M.I.R.A.C.L.E. will empower your team with the Mindset, knowledge, and skills to Grow Sales, increase Efficiency, Profitability and raise Brand Awareness.
Increase loyalty and Repeat visits by building long-term Relationships.
Our masterclass is a day’s face-to-face workshop.

M.I.R.A.C.L.E. will generate more profits by simply showing your staff how to engage with customers and keep them loyal.
 

Chat with us today about how M.I.R.A.C.L.E. can help transform your business!

Institute of Hospitality
Proud to be endorsed by The Institute of Hospitality.
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Our Training products:

Foundation Level Face to Face Interactive Workshops.

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Delivered at a location that suits you on a day that suits you. Suitable for all levels of operational and sales staff. Accredited with certification for all attendees.

Advanced Level Face to Face Interactive Workshops.

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Delivered at a location that suits you on a day that suits you. Perfect for sales and customer service professionals with 3+ years of experience.

Sales Outreach Face to Face Interactive Workshops.

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Delivered at a location that suits you on a day that suits you. Ideal for operational and sales team members who are tasked with proactively increasing pre-booked revenue.

Mentorship.

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A one-on-one or small group programme delivered over a 6-week or 12-week period by an experienced Bums on Seats Sales Expert.

Quality Calls.

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We will complete mystery customer enquiries (via phone, website, and email) used to identify and measure pre and post-training investment. Benchmarking performance industry standards.

E-Learning.

White Label Sales Teams
The very first ever online Hospitality sales training course! Time-saving learning that’s relevant for every member of the operations team in a customer-facing role. Proven to increase efficiency and overall revenue.

What training should be TOP of your budget to grow sales in 2025?

Sales Acceleration Workshops by Bums on Seats!

  • INCREASE SPH
  • DRIVE REPEAT BUSINESS
  • ATTRACT NEW CUSTOMERS

‘Leave no money on the table!’

Bespoke, pilot and off the shelf modules available from £295+vat per team member.

Innovative and engaging training methods:

  • Skill based
  • On the job
  • Scenario based
  • Games and scoreboards
  • Breakout sessions
  • Immediate application

How can we measure success?

  • Data analysis against key metrics
  • Booking system optimisation
  • Mystery visit aligned to your steps of service
  • NPS & guest feedback
  • Commitments and coursework
  • Coaching follow up
  • White papers – for senior operational management

Who is this for?

Operations managers/GMs/deputy/MIT/FOH/sales, reservations and events teams.
Book a FREE chat with Amber and Dee.

To find out more about how we can support your business, get in touch!